I test more than 3 router connections but every connection wired connection successfully and internet connection not work.
Tcl roku tv wired connection not working.
And in most cases when a roku can t connect to the internet the problem isn t even with the roku itself but rather with the router other devices in your home or the connection settings.
Just wondering if i can buy a roku ultra and use the ethernet port and then use hdmi cable to connect to tv and bypass the wireless.
Can also connect with phone hotspot but not with wifi or cable.
Thanks for the information.
Having some wireless connection issues.
Tcl roku tv loses wifi connection and then can t find any wifi networks jump to solution it s a known bug with the wifi disabling on the tcl and maybe other brands roku tv s brought on by a software update sometime between october and december.
I have a modem google wifi router and then the tv.
We also have centurylink and same tv as you describe.
I have a 2019 roku smart tcl wireless tv 32s325 no ethernet.
Not sure if this will confuse wifi software.
Reviewed in the united states on january 24 2020.
Did you figure out what was wrong.
With a 16mb connection i don t have a lot to spare and have always much preferred wired.
I switched to wireless connection but want to go back to wired.
This option is only available on tcl roku 4k tvs.
I don t show this issue before.
This product did not work even after restarting the tv.
We have the exact same problem.
But i test also wireless connection with the router it s working fine.
I have no idea why.
Set it up with wired connection.
I restart roku device 10 to 15 times and also factory reset 3 to 4 times.
I put a tcl roku tv 49 2 months ago.
Talked with roku support tcl support and centurylink support without any luck.
I don t have any serious complaints but at that price i may take the chance just to have something to do with all my spare ethernet cables.
Spend way to much time on figuring out why the tcl roku tv won t connect.
Follow the steps below if you choose to connect your tv to the internet using an ethernet cable.
Connect an ethernet cable coming from your router or modem to the tv.
I have the latest update.
I bought this product because i do not have access to wireless and would like to connect my 32 tcl roku tv to the ethernet no ethernet port on tv.
Last night i lost the wired connection.
1 0 out of 5 stars did not work for 2019 32 tcl roku smart tv.
I ve got this year s 40 tcl roku tv and my wireless experience sounds much like yours.